During my time as a Quality Assurance Engineer, I would wind up explaining to curious people that what I did was more than just testing software. So, what is Quality Assurance if it’s not just software testing? Quality Assurance is an approach to developing software. It begins with software design and ends with documentation of the product.

Q. A. on Design

Usually there are two parts of the design. You usually have a requirements document and a technical specification. Requirements documents usually have more to do with business needs but can contain flowcharts for different processes involved in the software. Most good Quality Assurance Engineers excel at picking out areas where processes can break down. This skill set doesn’t need to be limited strictly to software processes. If there’s a business process like shipping or communication with clients or other employees, QA Engineers can be useful in making certain that these processes run smoothly by identifying possible problem areas. Read More